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Why Does My PS5 Keep Turning Off
If your PS5 unexpectedly shuts down, it might not cause significant concern. Try one of these straightforward fixes to resolve the issue.
Experiencing your PS5 powering down on its own can be frustrating. Unfortunately, you’re not alone in facing this issue. The good news is that it can often be fixed by following a few simple steps.
This article provides a detailed, step-by-step guide to fixing your PS5, including updating the firmware, disabling rest mode, and other potential solutions.
1. Update the PS5’s Firmware
Occasionally, the PS5 may shut down unexpectedly due to outdated software. Updating the firmware is a simple potential fix that shouldn’t take much time.
To update your console’s firmware:
1. Connect your PS5 to the internet.
2. Navigate to Settings > System > System Software > System Software Update and Settings.
3. Select System Software Update.
4. Choose Update Over the Internet.
5. Click Update to begin the update process.
If you cannot connect your PS5 to the internet, consider updating it manually with a USB drive.
2. Disable Rest Mode
Your PS5 may inadvertently enter “rest mode” and power off. Although rest mode is designed to conserve energy while allowing controllers to charge and games to download, it’s not beneficial if it leads to random shutdowns.
To disable rest mode:
1. Go to the Settings menu on your PS5.
2. Select System.
3. Choose Power Saving.
4. Navigate to Set Features Available in Rest Mode.
5. In the settings for “During Media Playback” and “While Playing Games“, select “Don’t Put in Rest Mode“.
3. Disable HDMI Device Link
The HDMI device link feature, which automatically turns on your TV when you power on your PS5, can sometimes cause the console to shut down unexpectedly.
To disable the HDMI device link:
1. Access the Settings menu on your PS5.
2. Select “System“.
3. Choose HDMI.
4. Disable the HDMI Device Link feature.
4. Check Your Power Source
If your PS5 is connected to an extension cord with multiple other devices, it may not receive adequate power, causing it to turn off.
Solutions include:
1. Connecting the PS5 directly to a wall outlet.
2. Inspecting the power cord for damage. If undamaged, try using a different cord.
3. Trying a different wall outlet.
4. If overheating or a faulty power supply is suspected, allow the console to cool down before attempting repairs.
5. Address Overheating Issues
Your PS5 may power down automatically to prevent hardware damage from overheating.
To determine if overheating is the issue:
1. Power off the console.
2. Wait at least an hour.
3. Relocate the console to an area with better airflow.
4. Ensure all vents are clean and unobstructed.
5. Restart the console.
6. If ventilation remains an issue, consider cleaning or replacing the fan.
6. Rebuild the PS5 Database
Rebuilding the database can resolve various issues, including unexpected shutdowns.
To rebuild the PS5 database:
1. Power off the PS5.
2. Enter Safe Mode by holding the console’s power button for a few seconds.
3. Connect the DualSense controller to the PS5 with a USB-C cable and power it on.
4. Select Rebuild Database and confirm by clicking OK.
5. Wait for the database reconstruction to complete.
If these solutions do not resolve the issue, consider contacting PlayStation support for further assistance or potential replacement options.
See Also
How to Connect PS5 Controller to PC
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