How to Program FiOS Remote

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Programming a Fios remote lets you control your TV’s power, volume, and input with the same remote you use for your Verizon set-top box. Without programming, the remote only controls the Fios box itself. You still need to grab your TV’s original remote every time you want to adjust the volume or switch inputs.

The programming process depends on which Fios remote you have. Verizon has shipped several models over the years, and each one uses a different method. The newer Voice Remote pairs over Bluetooth and programs itself automatically for most TVs. The older P265 and P238 remotes use infrared and require a manual code search.

Which Fios Remote Do I Have

Verizon has shipped five main remote models with its Fios TV service. The easiest way to identify yours is by looking at the top row of buttons and the overall shape.

If you’re not sure which one you have, flip it over. The model number is printed on a label on the back, usually near the battery compartment. The Voice Remote is the only one without a full number pad – it uses voice search instead.

How to Program Fios Voice Remote to TV

The Fios Voice Remote (VRC-4100) is the easiest to program because it handles most of the work automatically. This is the slim, dark gray remote that comes with the Fios TV One box and Stream TV devices.

1. Point the remote at your TV. Press and hold the play/pause button and the “0” (zero) button at the same time. Hold both for about five seconds until the LED at the top of the remote flashes blue. Release both buttons.
2. The remote will now send a series of power codes to your TV. When your TV turns off, press the play/pause button to confirm. The remote stores that code and now controls your TV’s power, volume, mute, and input.

If the auto-search doesn’t find your TV, try the manual method. Press and hold the play/pause button and the “0” button until the blue LED flashes. Then repeatedly press the play/pause button once every two seconds. Each press sends a different power code to the TV. When the TV turns off, stop pressing and hit the “0” button to save.

Programming the Voice Remote for a Soundbar

The Voice Remote can also control a soundbar or AV receiver’s volume. After programming it for your TV, press and hold the play/pause button and the mute button at the same time until the blue LED flashes. Then repeatedly press the volume up button. When you hear the soundbar’s volume change, press the play/pause button to save.

Once programmed for a soundbar, the remote sends volume and mute commands to the soundbar instead of the TV. Power still goes to the TV. This setup works with most Vizio, Samsung, Sony, Bose, Sonos, and LG soundbars.

How to Program Fios P265 Remote

The P265 is the most common Fios remote. It’s the full-size black remote with a number pad, “FiOS TV” button at the top, and colored A/B/C/D buttons below the navigation ring.

1. Turn on your TV manually using the TV’s own power button or its original remote. Then press and hold the “FiOS TV” button and the “OK” button at the same time. Hold until the red LED blinks twice and stays on. Release both buttons.
2. Now press the play/pause button once every two seconds. Each press sends a different code to your TV. Keep pressing until the TV turns off. This is the auto-code search – it cycles through hundreds of codes one at a time. It can take a few minutes, so be patient.
3. When the TV shuts off, stop pressing play/pause. Press the power button on the remote to turn the TV back on. If the TV turns on, the code works. Press “OK” to save it. If the TV doesn’t turn on, press play/pause again to continue searching for the right code.

P265 Manual Code Entry

If you know your TV’s remote code, you can skip the auto-search. Press and hold “FiOS TV” and “OK” until the red LED blinks twice. Then type the 4-digit or 5-digit code using the number pad. If the code works, the LED blinks twice and turns off. Test the remote by pressing power, volume up, and volume down to confirm everything works.

How to Program Fios P238 Big Button Remote

The P238 has a larger body and oversized buttons designed for easier use. The programming process is similar to the P265 but uses different button combinations.

1. Turn on your TV. Press and hold the “0” button and the “OK” button at the same time until the red LED blinks twice and stays on. Release both buttons.
2. Press the channel down button once every two seconds. Each press sends a different power code to the TV. When the TV turns off, stop pressing channel down. Use the remote’s power button to turn the TV back on. If it works, press “OK” to save the code.

The P238 uses the channel down button for code searching instead of play/pause. Everything else works the same as the P265 method. You can also enter codes manually by pressing “0” and “OK” together, then typing the code directly.

How to Program Older Fios Remotes

If you have a Philips RC1445302 or Motorola 800 remote from an early Fios installation, the process is slightly different. These remotes are rare now, but some long-time Fios customers still have them.

Philips RC1445302: Turn on your TV. Press and hold the “TV” button and “OK” at the same time until the red LED blinks twice. Enter your 3-digit TV code using the number pad. If the TV turns off, press “OK” to save. If you don’t have a code, use Verizon’s online code lookup tool at verizon.com/support.

Motorola 800: Turn on your TV. Press and hold the “TV” button for about six seconds until the LED lights up. Press the power button until the LED blinks three times and turns off. Then press the up arrow key repeatedly until the TV shuts off. Press “OK” to save the code.

Fios Remote Codes for Popular TV Brands

If the auto-search method takes too long or keeps cycling past your TV’s code, try entering a code manually. These are the most commonly used Fios remote codes for major TV brands. Try the first code listed for your brand. If it doesn’t work, try the next one.

These codes work for the P265, P238, and Philips remotes. The Voice Remote uses a different code system and typically doesn’t need manual codes because its auto-search is more reliable. If none of the codes above work for your TV, visit verizon.com/support/fios-remote and use the code lookup tool by entering your TV brand and model number.

How to Program Fios Remote for Volume on Soundbar or AV Receiver

By default, a programmed Fios remote sends volume commands to the TV. If you use a soundbar or AV receiver for audio, you want volume commands going to that device instead. The process depends on your remote model.

Voice Remote: Press and hold play/pause and mute together until the blue LED flashes. Press volume up repeatedly until the soundbar responds. Press play/pause to save.

P265: Press and hold “FiOS TV” and “OK” until the red LED blinks twice. Press the volume up button to start the auto-search. When the soundbar’s volume changes, press “OK” to save. You can also enter the soundbar’s code directly after the initial button hold.

P238: The same process as the P265, but you press “0” and “OK” to enter programming mode instead of “FiOS TV” and “OK.”

Common soundbar codes for the P265 and P238: Vizio soundbars typically use 31517 or 20891. Samsung soundbars use 21060 or 20454. Bose soundbars use 31548. Sony soundbars use 21489 or 20646. If these don’t work, use the auto-search method described above.

Fios Remote Not Working After Programming

If the remote was working and suddenly stopped controlling the TV, the stored code may have been erased. This happens when batteries die or get removed. Replace the batteries with fresh ones and reprogram the remote using the steps above. Codes don’t survive a battery swap on the older IR remotes.

If the remote controls the Fios box but not the TV volume, the code wasn’t saved properly. Repeat the programming process. Make sure you press “OK” (or play/pause on the Voice Remote) to save after the TV turns off. Skipping the save step is the most common mistake.

If the remote doesn’t control anything at all, check the basics first. Make sure the batteries are inserted correctly. Remove any battery isolation tabs on new remotes. Clean the IR window at the top of the remote with a dry cloth. Point the remote directly at the set-top box – IR remotes need a clear line of sight.

For the Voice Remote specifically, Bluetooth pairing can drop. Hold the play/pause button and the “0” button for five seconds to re-pair. If it still won’t connect, unplug your Fios TV One box for 30 seconds, plug it back in, and pair again after it reboots.

If the remote turns the TV on and off but volume doesn’t work, the remote may have found the correct power code but not the volume code. Some TV brands use different code sets for power and volume. Try a different code from the table above for your TV brand, or run the auto-search again.

How to Reset a Fios Remote

Resetting erases all programming and returns the remote to factory defaults. This is useful when the remote is behaving erratically or you’ve moved to a new TV.

Voice Remote: Press and hold the play/pause button, the “0” button, and the mute button all at the same time. Hold for about five seconds until the LED flashes red three times. The remote is now unpaired and reset. You’ll need to re-pair it with your Fios box and reprogram it for your TV.

P265: Press and hold “FiOS TV” and “OK” until the red LED blinks twice. Press 9-0-0 on the number pad. The LED blinks four times, confirming the reset. All TV codes are erased.

P238: Press and hold “0” and “OK” until the red LED blinks twice. Press 9-0-0. The LED blinks four times to confirm. Reprogram from scratch.

How to Program Fios Remote FAQs

Can I use my Fios remote to control a Roku or Fire Stick?

No. Fios remotes are designed to control the Fios set-top box and your TV’s basic functions (power, volume, input). They can’t control streaming devices like Roku, Fire TV Stick, or Apple TV. Those devices use their own remotes with Bluetooth or Wi-Fi Direct, which the Fios remote doesn’t support. You’ll still need the streaming device’s own remote for navigation.

Why does my Fios remote change the volume on the TV instead of the soundbar?

The remote was programmed for TV volume, not soundbar volume. You need to separately program it for your soundbar’s volume codes. Follow the soundbar programming steps in this guide. Once set, the remote will send power commands to the TV and volume commands to the soundbar. Some TVs also have a setting to disable their built-in speakers when a soundbar is connected, which prevents confusion.

What batteries does the Fios remote use?

The Fios Voice Remote uses two AAA batteries. The P265 and P238 remotes also use two AAA batteries. The older Philips and Motorola remotes use two AA batteries. When replacing batteries, use alkaline or lithium batteries for the longest life. Rechargeable NiMH batteries work but deliver slightly lower voltage, which can reduce the IR signal range on older remotes.

Can I buy a replacement Fios remote?

Yes. You can order a replacement directly from Verizon through your My Fios account or by calling customer support. Replacement remotes typically cost $10-25 depending on the model. The Voice Remote costs more than the P265. You can also buy compatible third-party universal remotes from Amazon, but you’ll need to program them with your Fios box’s codes separately.

Do I need to reprogram my Fios remote after changing batteries?

On the Voice Remote, no. It stores codes in non-volatile memory that survives battery changes. On the P265 and P238 IR remotes, you usually need to reprogram after a battery swap because the stored codes are lost when power is completely removed. This is one of the biggest advantages of the Voice Remote over the older models.

My Fios remote’s auto-search went through all codes and none worked. What do I do?

Try running the auto-search again from the beginning. Sometimes the correct code gets skipped because the remote wasn’t pointed directly at the TV, or the press timing was off. If auto-search fails twice, look up your TV’s specific code on verizon.com/support/fios-remote and enter it manually. If your TV is a very new or uncommon brand (like a newer TCL Google TV or Hisense ULED), the remote’s code library may not include it yet. In that case, contact Verizon support for an updated code or consider using HDMI-CEC (described below) as an alternative.

What is HDMI-CEC and can it replace Fios remote programming?

HDMI-CEC (Consumer Electronics Control) lets devices connected by HDMI control each other. If your TV supports CEC and it’s enabled in your TV’s settings, the Fios box can automatically turn your TV on and off and control its volume without any remote programming. Samsung calls this feature “Anynet+,” LG calls it “SimpLink,” and Sony calls it “Bravia Sync.” Check your TV’s settings menu for CEC or one of these brand names, and enable it. This doesn’t replace remote programming entirely, but it handles power and volume automatically.

See also: Verizon Fios Availability, Verizon Fios Business, Verizon Router Blinking White, Best Verizon Wi-Fi Extender, How to Connect Roku Remote to TV