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How to Reset Spectrum Router – Getting Started
Internet connection problems are ordinary, even with an ISP as good as Spectrum. The intensity of the issue may vary from time to time. However, apart from a few instances that require a technician, you can fix most issues on your own.
Clients often jump to conclusions and reach out to their ISPs for minor issues. But you can take charge and either restart or reset your spectrum router.
Reset and reboot are two different things, although people often confuse them. A reset will wipe all the data from the router, including the SSID, passcodes, and other settings. On the other hand, a reboot is switching your router off and then on to troubleshoot minor issues.
A reset will fix more severe issues, and if your router has been online for quite some time, you need to disconnect it from power.
Spectrum advises clients to verify external factors that could affect connectivity before performing a reset:
1. Power Outages: Ensure there’s not a general power outage affecting your area or ISP infrastructure that could explain the connectivity issue
2. File download and upload software: Programs such as bit torrent consume a lot of bandwidth, which causes your speeds to be low.
3. Malware: If your PC or smartphone is experiencing low internet speeds, download and install a security suite first to see if malware is the issue
How do you reset a Spectrum Router while it’s offline?
1. Start by unplugging the power cable from your Spectrum router. If you have any extra devices connected to your router, such as WiFi extenders, disconnect them.
2. Allow your router to cool down for about a minute.
3. After cooling down, reconnect the power cable to your Spectrum router and any previously disconnected devices.
How to Reset Spectrum Router
4. Locate the reset button on your router; it’s on the back of most Spectrum routers. The button is in the shape of a pinhole. You must find a needle or a SIM ejector tool to press it. Next, press and hold the reset button for 30 seconds to reset it.
6. Once reconnected to power, your router will automatically begin the booting process. Note that the router may take a few minutes to restart after a reset fully.
7. Wait until the indicator lights become stable. The router will assign all linked devices new IP (internet protocol) addresses when stable.
How to Reset a Spectrum Router While It’s Online
Spectrum makes it very easy to perform the process online if you don’t want to perform a reset manually. When online, you can reset your router and even view the status of your internet components.
1. Commence this process by signing in to your account on the ‘My Spectrum App.’
2. Go to the account summary page and click the ‘Services Tab.’
3. From the ” Services and Equipment” menu drop-down,” click on ‘Internet.’
4. Next, pick the router you want to reset and click on ‘Experiencing issues‘
5. Then, click on ‘Reset Equipment.’
6. Plug the power cable back into the router.
7. Allow the router to boot for at least two minutes.
8. Verify the status of your connection by trying to load something on any linked device.
How to Reset a Spectrum Modem and Router Combo?
If you have a router and modem combo, the process of resetting both gadgets includes:
1. Start by unplugging the power cable from the modem and taking out any batteries.
2. Unplug the power cable from the router.
3. Let the device rest for a minute.
4. Plug the modem router power cable.
5. Allow the modem router to boot up for at least two minutes.
6. Finally, the notification lights should stop flickering.
Spectrum Router Not Okay After Reset, What Next?
If you have reset your Spectrum router and still don’t see a change in your link speed, Spectrum recommends you check your router or modem router combo user manual. If this doesn’t help, you can call for tech support and maybe get an in-house visit.
How Often Should You Reset Your Spectrum Modem or Router?
Regularly resetting your Spectrum router is not typically required unless you troubleshoot specific issues. It’s better to reset your equipment only when experiencing persistent connectivity problems. Spectrum does not specifically recommend a routine reset every two months; instead, assess your network’s performance and reset as needed.
Final Thought
To sum it all up, having internet connectivity problems can be frustrating. However, you can bypass these issues by resetting your spectrum router using the abovementioned steps. Therefore, make it a habit to reset your router.
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